Ongoing operational improvement is an essential part of successful operations management.
OIM has developed a programme to equip employees with the necessary skills and mindsets to optimise operations and exploit innovation opportunities long term. The aim is to establish a culture of and capacity for continuous improvement.
Given the practical nature of this topic, our programme addresses a fundamental weakness in skills development and the building of capacity – the ability to transfer theoretical knowledge to the workplace, resulting in sustainable operational improvements.
To bridge this knowledge transfer gap our intervention focuses on two key aspects.
1. Skills development: With emphasis on coaching
- Training and workshops: Continuous improvement training and assignments to reinforce learning [20% of programme]
- On-the-floor coaching: OIM business consultants work with employees in the workplace to practise skills application and remove operational constraints [80% of programme]
2. Continuous improvement planning and consultation: Preparing the system